- 24 March, 2020
- RURAL/LIFESTYLE, RESIDENTIAL
At LJ Hooker and Harveys our team have been working hard to implement Covid-19 plans to ensure we do the right thing by our clients, people and communities with a focus on personal safety and business continuity.
We have formed a COVID-19 Response Team comprising of our executive team in our company who are responsible for monitoring the situation, developing new procedures, and minimising risk to our people and clients. This team will guide our ongoing management and operations during this unique scenario under a level 4 lock down.
HEALTH AND WELLBEING ARE OUR NUMBER ONE PRIORITY
Please look after yourself by practicing the recommended personal hygiene and social distance guidelines as outlined by the Ministry of Health should you need to leave you home for essential supplies.
If you are feeling unwell in any way or start to present symptoms similar to the flu, then please seek medical advice by calling the Health Line on 0800 358 5453 as soon as possible. If you are concerned that you have come into contact with someone who may have been exposed to the virus then please let Health Line know as soon as you can.
Relevant links with detailed information are listed below for your reference.
TENANTS & LANDLORDS
Ensure you make contact with your property manager or office to find out who your emergency contacts will be should you need them over the lock down period.
Protection has been put in place by the government to ensure a freeze on rental increases and no-cause terminations over the lock down period. More information will come from the government over the coming days as to how this will be implemented.
Tenants that can’t pay their rent should let their landlord or property manager know straight away. Be honest about the situation and see if you can agree on a payment plan. Landlords and tenants that reach an agreement can choose to have this formalised using the FastTrack resolution process which is found on the Tenancy Services website (www.tenancy.govt.nz).
Most banks are offering financial assistance along with the government relief package. Make sure you discuss your options around mortgage holidays, additional funding or overdrafts with your bank or accountant.
PROPERTY SETTLEMENTS AND HANDOVERS
We are still awaiting clarification as to what will happen with these and will notify you as soon as we can.
REAL ESTATE OPERATIONS
No one really knows how this situation will impact the Real Estate sector but what we do know is that in past adverse global events there is a flight to property as a safe haven where other forms of investment were seen as significantly riskier. The government’s economic relief package which has recently been released is also providing a base level of confidence although these factors are balanced by the public concern and we will have to wait and see what impact this has on the sector.
As we continue to monitor the situation, your salesperson, property manager or office will update you as needed, however if you are concerned about anything in regards to the sale or lease of your property please do not hesitate to contact myself or any of the other management team directly to discuss thing further.
CEO – LJ Hooker & Harveys Group New Zealand